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Have this thing just popped on your screen?
Please note: this is a virus and it can not be trusted. We have a lot of customers coming in with their computers right now complaining about this CryptoLocker thing.
CryptoLocker is a type of malware – it’s a little bugger of a malicious software that you can get by opening a wrong e-mail (for example).
First off, if you ever get an e-mail from services like your phone company, bank and so on – don’t open them. Your official services never contact you over e-mail. They send letters.
Second, never trust anything that is asking you for money out of a sudden in a pop-up. When in doubt – just give us a call on 01 4949556.
OK, so you got the CryptoLocker thing on your screen anyway. How to deal with this? Here are a couple of steps:
Download the following tools first then disconnect machine from network
1. To remove the cryptolocker virus run the Sophos removal tool
It can be downloaded from below:
https://www.sophos.com/en-us/products/free-tools/virus-removal-tool.aspx
2. After removal tool has completed download the CryptoPrevent installer tool
Install and then click block:
https://www.foolishit.com/vb6-projects/cryptoprevent/
If you don’t know how to proceed with the above, switch off your computer and bring it to us, or just give us a call first. We’ll be able to sort you out.
Please stay safe and only open e-mails that you are waiting for and know that you can trust.
Don’t have AntiVirus on your computer? Install AVG Free https://free.avg.com/eu-en/homepage
We also recommend Malwarebytes to protect you against malware: https://www.malwarebytes.org/
Questions? Comments? Get in touch. leave a comment below.
Alex
@MicroPro Computers